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Terms & Conditions

The terms governing your use of the Pearl Property Partners website.

Last updated: February 2026

1. Introduction

These terms and conditions govern your use of the website pearlpp.co.uk ("the Website"), which is operated by Pearl Property Partners Ltd ("we", "us", "our"), a company registered in England and Wales under company number 15442454.

Registered address: 97 Neville Road, Luton, Bedfordshire, LU3 2JG

Business address: Victory House, Chobham Street, Park Town, Luton, LU1 3BS

By accessing and using this Website, you accept these terms and conditions in full. If you do not agree with any part of these terms, you should not use the Website.

2. Use of the Website

The Website is provided for general information about Pearl Property Partners and the block management services we offer. The content is intended for residents, leaseholders, RMC directors, freeholders, and other parties with an interest in residential block management.

You may use the Website for lawful purposes only. You must not use the Website in any way that breaches any applicable local, national, or international law or regulation, or in any way that is unlawful or fraudulent. You must not attempt to gain unauthorised access to any part of the Website, the server on which it is hosted, or any connected database or system.

3. Intellectual Property

All content on this Website — including text, graphics, logos, images, photographs, design elements, and software — is the property of Pearl Property Partners Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print pages from the Website for your own personal, non-commercial use, provided you do not modify the content and you retain all copyright and proprietary notices. You must not reproduce, distribute, modify, create derivative works from, or publicly display any content from this Website without our prior written consent.

The Pearl Property Partners name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pearl Property Partners Ltd. You must not use these marks without our prior written permission.

4. Information Accuracy

We make reasonable efforts to ensure that the information on this Website is accurate and up to date. However, the content is provided for general information purposes only and does not constitute professional advice.

The information on this Website should not be relied upon as a substitute for professional property management, legal, financial, or health and safety advice. We recommend that you seek appropriate professional guidance before making decisions based on information contained on this Website.

We do not warrant that the information on the Website is complete, accurate, or current, and we accept no liability for any errors or omissions.

5. Limitation of Liability

To the fullest extent permitted by law, Pearl Property Partners Ltd excludes all liability arising from or in connection with your use of the Website. This includes, without limitation, liability for any direct, indirect, incidental, consequential, or special damages, loss of data, loss of revenue, or loss of business opportunity.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

We do not accept liability for any loss or damage arising from the use of information provided on this Website, reliance on the accuracy or completeness of Website content, or the inability to access the Website due to technical issues, maintenance, or circumstances beyond our control.

6. Third-Party Links

This Website may contain links to third-party websites and services, including the Dwellant resident portal, social media platforms, and external resources. These links are provided for your convenience and do not imply endorsement of the linked content.

We have no control over the content, privacy policies, or practices of third-party websites and accept no responsibility for them. We recommend that you review the terms and privacy policies of any third-party website you visit.

7. Contact Forms and Enquiries

When you submit an enquiry through our contact form or consultation request form, you agree that the information you provide is accurate and that you consent to us processing that information to respond to your enquiry. Full details of how we handle personal data are set out in our Privacy Policy.

Submitting an enquiry does not create a contractual relationship between you and Pearl Property Partners Ltd. Any management services would be subject to a separate written agreement.

8. Service Availability

We do not guarantee that the Website will be available at all times or that access will be uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of the Website for business or operational reasons without notice.

The block management services described on this Website are subject to availability and geographic coverage. We currently provide services across London (within the M25) and the Home Counties, including Luton, Hertfordshire, and Essex. Service availability in other areas may be considered on a case-by-case basis.

9. Indemnity

You agree to indemnify and hold harmless Pearl Property Partners Ltd, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these terms and conditions or your use of the Website.

10. Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these terms without affecting the validity and enforceability of the remaining provisions.

11. Changes to These Terms

We reserve the right to amend these terms and conditions at any time. Any changes will be published on this page with an updated revision date. Your continued use of the Website after any changes constitutes your acceptance of the revised terms.

12. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have any questions about these terms and conditions, please contact us.

Email: info@pearlpp.co.uk
Phone: 0208 087 1927
Address: Pearl Property Partners Ltd, Victory House, Chobham Street, Park Town, Luton, LU1 3BS