Why Choose Us?
What sets us apart is not just what we do, but how we do it. Our years of experience in the industry enable us to deliver the personalised service that we know residents require but often do not receive. We believe the key to maintaining a successful and long-lasting client relationship is to ensure that property managers are not inundated with large portfolios.
Research has shown that the number one reason why property managers resign is due to an unsustainable workload, resulting in stress and burnout. Ultimately, leaseholders are impacted as they are introduced to a new property manager after a short period of time.
We ensure our clients are never in this position as our clients are directly managed by a dedicated Property Partner. This allows us to deliver on our promise of a client-centric approach, ensuring that your property is not just managed; it’s elevated.
Contact us today to discover why our service is unique compared to our competitors in the industry.
What can you expect when you move to Pearl?
We understand that transitioning to a new managing agent may appear challenging, however, we can ensure a seamless transition with our comprehensive process:
Appointment of a Leadership Figure
To initiate the transition, we designate a Partner to spearhead a smooth transfer from the outgoing managing agent. Our Partner will conduct a thorough assessment of the existing property requirements.
Handover Checklist Development
Collaboratively, we develop a comprehensive handover checklist while consulting with the outgoing agent. This checklist establishes a well-defined timeline of actions, ensuring that you are continuously informed of our progress, both prior to and after the commencement date of the transition.
Resident Engagement
Residents will receive an introduction letter, explaining the handover process and the services provided. They will also have access to our online portal, which serves as an instant communication platform for all things block management-related while keeping them updated on what’s happening in their building.
We will arrange for an in-person or virtual residents meeting. During these sessions, we provide an insight into our history as a company, what we will offer and consult with residents so we can proactively put together a plan of action.
At Pearl Property Partners, we pride ourselves on our tailored approach and our commitment to excellence.